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Hi,
Please note, that this forum is not for our customer support.
From the customers who have arrived at this forum over the last 2 weeks, 100% of the issues, or questions have been user error, or lack of reading tutorials or the materials presented; and therefore, we ask that if you have landed on this forum, and need support, to please go to: dropshiphelpdesk.co.uk where our support team are situated, and ready to help.
This forum will obviously attract many of our customers, due the our market position, and have very many thousands of customers, and for this reason alone, as well as for your own security of confidential information, we ask to you send in a ticket, which is secure, and will be met with a quicker response.
Please note, that we firmly advertise on our website that our phone lines do get extremely busy, due to the amount of customers we have, and the popularity of our offerings, plus the products we supply being of a technical nature. If you need a call-back, then please submit a ticket, AFTER having checked that the answer to your question is not in the tutorials (can be found in the admin of your website - flashing banner), or information on the website.
All details relating to your supplier information, support, installations, and more, can be found by logging into: onlinewebtraders.com - your hosting company.
Problems usually arise, from not reading the information that is being sent, or presented on the website, OR because your ISP has blocked automated emails containing details and passwords.
Therefore, the quickest response will be via the ticket system here: dropshiphelpdesk.co.uk
Thank you.
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